Thank you for choosing The Ticket Guys mobile app. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our app.
Information We Collect
When you use The Ticket Guys mobile app, we may collect the following types of information:
Personal Information: We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including your name, email address, and phone number.
Location Data: The app may access your device's location services to provide real-time traffic updates and navigation assistance. You can manage your location settings through your device.
Usage Data: We may collect information about how you use the app, including your device model, operating system, app version, and log data (such as your IP address).
How We Use Your Information
We may use the information we collect for various purposes, including:
To provide and maintain our service.
To Service Providers: We may share your information with third parties to help us provide the Service to you.
To notify you about changes to our service
To allow you to participate in interactive features when you choose to do so
To provide customer and ticket information to a Ticket Guys lawyer
We may share, transfer, or disclose your information, if you consent to us doing so, as well as in the following circumstances:
Legal: We may disclose your information as we believe such disclosure is necessary or appropriate to: (i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iii) enforce a contract with us; (iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and (v) allow us to pursue available remedies or limit the damages that we may sustain.
Protection of Information
We implement a range of physical, technical, administrative, and organizational security measures tailored to the sensitivity of the information we collect. These measures are designed to safeguard your information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of data transmission or storage can be guaranteed to be completely secure. While we make every effort to protect your information from unauthorized use or disclosure, we cannot guarantee absolute security. Accordingly, we disclaim liability for any unintentional disclosure of information.
Retention of Information
We retain your information for the duration of your participation in the Service or as required to comply with applicable legal obligations. Additionally, we may retain and use your information as necessary to resolve disputes, protect our rights and those of our customers, and enforce our agreements. Once retention is no longer necessary for these purposes, we will securely delete or anonymize your information in accordance with applicable laws and industry best practices.
For questions, support or more information please contact us at info@tixguys.com or (855) TIX-GUYS or you can visit us at: https://tixguys.com/contact/